Model Cards

How AI works inside Syncora.

Our AI rules & guardrails require explainability. Here's every model we use, what it does, what data trained it, and how we govern it. Where a feature is switched off, or where no independent audit has been run, we say so and publish no score.

Governance Score

Composite score 0–100 across Explainability · Bias checks · Human review · Transparency.

Who's in charge

Each card says it plainly: suggestions only · a person approves · a person reviews exceptions · auto-blocks violations.

Guardrails

AI rules & guardrails enforced in this model's runtime path.

Schedule Recommender

Syncora-native · v2.3

a person approves Audit · 2026-04-15

Suggests shift assignments balancing coverage, fairness, and predictive scheduling laws.

Training data

Anonymized scheduling data + state regulation features.

Override path

Manager approves every schedule.

Governance Score

Explainability82
Bias checks85
Human review90
Transparency88

AI Rules & Guardrails

Explainability Bias checks Human review

Anomaly Detector

Syncora-native · v1.7

a person reviews exceptions Audit · 2026-04-22

Detects buddy-punching, time padding, geofence evasion, and overtime gaming.

Training data

Synthetic + opt-in customer data.

Override path

A person reviews every flagged event.

Governance Score

Explainability78
Bias checks80
Human review85
Transparency82

AI Rules & Guardrails

Explainability Bias checks Human review Transparency

Labor Forecaster

Syncora-native · v1.4

a person approves Audit · 2026-03-30

Predicts labor cost vs. revenue/demand 14 days out.

Training data

Aggregated labor + demand data.

Override path

Manager confirms before any auto-adjustment.

Governance Score

Explainability80
Bias checks75
Human review85
Transparency82

AI Rules & Guardrails

Explainability Transparency

Bias Audit Engine

Syncora-native · v3.0

auto-blocks violations Audit · Continuous

Continuous four-fifths-rule monitoring on lead scoring, scheduling, performance, and pay equity.

Training data

Rule-based + statistical. No ML.

Override path

Blocks decisions on four-fifths-rule failure.

Governance Score

Explainability95
Bias checks98
Human review90
Transparency95

AI Rules & Guardrails

Explainability Bias checks Human review Transparency

Voice assistant

Google · Gemini Live (gemini-2.5-flash native audio)

Spoken questions about Syncora — what it does, how it is governed, and how it is priced.

No score publishedSwitched off. We are moving the voice connection behind a secure server-side channel first. Nobody can use this feature today, so we publish no score for it. The text guide still works.

Syncora AI Guide

Tavus · conversational video persona, configured per deployment

Answers questions about using Syncora and can move you to the right page. It tells you it is an AI before you start.

No score publishedLive for signed-in administrators. No independent audit of this surface has been run yet, so we publish no score for it. It cannot read your employee data.

Lead Scorer (recruitment)

Syncora-native · v0.9 (beta)

suggestions only — never auto-decides Audit · 2026-04-25

Scores applicants for role fit; bias-firewalled per Title VII, NYC AEDT, and EU AI Act.

Training data

Anonymized hiring outcomes.

Override path

Scores never auto-reject; human always decides.

Governance Score

Explainability75
Bias checks90
Human review85
Transparency85

AI Rules & Guardrails

Explainability Bias checks Human review Transparency

Pay Equity Analyzer

Syncora-native · v2.1

a person reviews exceptions Audit · 2026-04-18

Detects unjustified pay gaps within and across protected classes.

Training data

Statistical. No ML.

Override path

Surfaces gaps for HR review; never auto-adjusts pay.

Governance Score

Explainability92
Bias checks95
Human review90
Transparency95

AI Rules & Guardrails

Bias checks Transparency

Onboarding Path Composer

Syncora-native · v1.2

a person approves Audit · 2026-04-10

Generates personalized onboarding workflows from role + department.

Training data

Rule-based. No language model.

Override path

HR reviews each generated path.

Governance Score

Explainability82
Bias checks82
Human review85
Transparency85

AI Rules & Guardrails

Explainability Human review

Predictive Scheduling Compliance Checker

Syncora-native · v1.0

auto-blocks violations Audit · Continuous

Validates schedules against NYC, Oregon, Seattle, Chicago, and Philadelphia predictive scheduling laws.

Training data

Rule-based. No ML.

Override path

Blocks non-compliant schedules.

Governance Score

Explainability95
Bias checks100
Human review95
Transparency95

AI Rules & Guardrails

Explainability Bias checks Human review Transparency

BIPA Consent + Destruction Engine

Syncora-native · v1.0

auto-blocks violations Audit · Continuous

Enforces written-consent capture before biometric collection; auto-destroys biometric data per BIPA 740 ILCS 14/15(a).

Training data

Rule-based. No ML.

Override path

Collects only after consent; never bypassable.

Governance Score

Explainability100
Bias checks100
Human review100
Transparency100

AI Rules & Guardrails

Explainability Bias checks Human review Transparency

Adverse Decision Notice Generator

Syncora-native · v1.0

a person reviews exceptions Audit · 2026-04-12

Auto-drafts adverse action notices for AI-influenced decisions per Title VII, EU AI Act, and NYC AEDT.

Training data

Rule-based. Notice text is built from fixed wording plus the decision’s own figures. No language model.

Override path

HR reviews every notice before send.

Governance Score

Explainability90
Bias checks92
Human review95
Transparency92

AI Rules & Guardrails

Explainability Bias checks Human review Transparency

Every decision these models make is logged — with its reasoning — where you can audit it. See our Trust Center, our public bias audits, and our complete sub-processor list. Questions? bob@cognitivewx.info